PRIVACY POLICY

This Privacy Policy explains how Mundofrenético, Lda. (the "Site," "we," "us," or "our") gathers, uses, and shares your personal information when you visit, use our services, or make a purchase from https://www.bordaloii.com / https://store.bordaloii.com (the "Site") or otherwise communicate with us about the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, a website visitor, or any other individual whose information we've collected in line with this policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by law.

How We Collect and Use Your Personal Information

To provide our Services, we've collected personal information about you from various sources over the past 12 months, as detailed below. The information we collect and use depends on how you interact with us.

In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide or improve our Services, meet legal obligations, enforce our terms of service, and protect or defend our Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain depend on how you use our Site and Services. When we say "personal information," we mean data that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information you submit directly through our Services may include:

  • Contact details, such as your name, address, phone number, and email.

  • Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information, including your username, password, security questions, and other data used for account security.

  • Customer support information, including the details you provide in communications with us, for example, when sending a message through the Services.

  • Some features of our Services may require you to provide certain information about yourself. While you can choose not to provide this information, doing so may prevent you from using or accessing those features.

    Information We Collect About Your Usage

    We may automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data can include information about how you access and use our Site and your account, such as device details, browser information, network connection data, your IP address, and other information about your interaction with the Services.

    Information We Get from Third Parties

    We may also get information about you from third parties, including vendors and service providers who collect data on our behalf, such as:

  • Companies that support our Site and Services, like Shopify.

  • Our payment processors, who collect payment information (e.g., bank account, credit/debit card details, billing address) to process your payment, fulfill your orders, and provide the products or services you've requested. This is done to fulfill our contract with you.

  • When you visit our Site, open or click on our emails, or interact with our Services or ads, we, or third parties we work with, may automatically collect certain information using online tracking technologies like pixels, web beacons, software developer kits, third-party libraries, and cookies.

  • Any information we get from third parties will be handled in accordance with this Privacy Policy. Please also see the section below, Third-Party Websites and Links.

How We Use Your Personal Information

  • Providing Products and Services. We use your personal information to provide you with the Services and fulfill our contract with you. This includes processing payments, fulfilling orders, sending notifications about your account, purchases, returns, or other transactions, creating and managing your account, arranging for shipping, and facilitating returns and exchanges. We may also enhance your shopping experience by allowing Shopify to match your account with other Shopify services you choose to use. In this case, Shopify will process your information as outlined in its own Privacy Policy and Consumer Privacy Policy.

  • Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing communications by email, text, or mail, and showing you ads for products or services. This might involve using your information to better tailor our Services and advertising on our Site and other websites. If you are an EEA resident, the legal basis for these activities is our legitimate interest in selling our products, in line with Art. 6 (1) (f) GDPR.

  • Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activity. If you register an account, you are responsible for keeping your credentials safe. We strongly recommend you do not share your username, password, or other access details with anyone. If you believe your account has been compromised, contact us immediately. If you are an EEA resident, the legal basis for these activities is our legitimate interest in keeping our website secure for you and other customers, in line with Art. 6 (1) (f) GDPR.

  • Communicating with You and Service Improvement. We use your personal information to provide customer support and improve our Services. This is in our legitimate interest to be responsive and provide effective services, maintaining our business relationship with you under Art. 6 (1) (f) GDPR.

Cookies

Like many websites, we use Cookies on our Site. For specific details on the Cookies we use to power our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and Services (including remembering your actions and preferences), to run analytics, and to better understand user interaction with the Services (in our legitimate interests to manage, improve, and optimize the Services). We may also allow third parties and service providers to use Cookies on our Site to better tailor services, products, and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can set your browser to remove or reject them through your browser controls. Please be aware that removing or blocking Cookies can negatively impact your user experience and may cause some Services, including certain features and general functionality, to work incorrectly or become unavailable. Blocking Cookies may also not completely prevent how we share information with third parties, such as our advertising partners.

Note that while your browser may allow you to transmit a "do not track" signal, our Site is not designed to respond to such signals, like many websites. To learn more about "do not track" signals, you can visit http://www.allaboutdnt.com/.

How We Disclose Personal Information

In certain situations, we may disclose your personal information to third parties for contract fulfillment, legitimate purposes, and other reasons as outlined in this Privacy Policy. These circumstances may include sharing with:

  • Vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).

  • Business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information according to their own privacy notices.

  • Third parties when you direct, request, or otherwise consent to our disclosure of certain information, such as shipping you products or through your use of social media widgets or login integrations.

  • In connection with a business transaction like a merger or bankruptcy, to comply with legal obligations (including responding to subpoenas or search warrants), to enforce our terms of service, and to protect or defend our Services, our rights, and the rights of our users or others.

  • Communicating with You and Service Improvement. We use your personal information to provide customer support and improve our Services. This is in our legitimate interest to be responsive and provide effective services, maintaining our business relationship with you under Art. 6 (1) (f) GDPR.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at info@bordaloii.com.